Returns & Exchanges
At KKC Supply, we are committed to your satisfaction and offer a 30-day window for returns on all eligible items. If you are not completely satisfied with your purchase, we provide a streamlined process to ensure your exchange or refund is handled efficiently.
Return Process
- 1.Initiate Your Request
Log into your KKC Supply account and select the order you wish to return, or contact our support team with your order number to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.